| June 14, 2007 |
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SHARON HOSPITAL RECEIVES NATIONAL AWARDS |
Hospital Noted for Overall Patient Satisfaction and Highest Community Perception of Quality |
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Sharon Hospital was recently recognized with the 2006 Excellence through Insight Awards in the less than 100 bed category for Overall Patient Satisfaction and Highest Community Perception of Quality by HealthStream Research™. Sharon Hospital was awarded this honor for its commitment to excellence in patient care. Sharon Hospital was chosen for these awards based upon receiving the highest patient satisfaction ratings in emergency department, same day surgery, radiology, outpatient, inpatient and intensive care from among HealthStream Research’s clients, as well as exceeding industry standards.
In addition, Sharon Hospital was awarded for making the commitment to measure and improve its brand in the marketplace. Measuring consumer perceptions of quality aids Sharon Hospital in understanding the relationship between the hospital, patients and consumers by measuring top-of-mind awareness, perception of quality (image), hospital preference, hospital use and customer loyalty. Hospitals that score high in these areas exhibit stronger levels of customer satisfaction and loyalty.
“I am extremely pleased that Sharon Hospital has been chosen as the recipient of these awards from HealthStream Research for our excellent patient satisfaction scores in 2006. HealthStream is a national healthcare research firm that represents 22% of the nation’s acute-care hospitals. The receipt of these awards, speak to our most important asset --- our staff. It takes many people to make a hospital function properly on a daily basis. It takes a dedicated and caring staff to make it an outstanding facility,” states Charlie Therrien, President & CEO of Sharon Hospital.
HealthStream (NASDAQ: HSTM) is a leading provider of learning and research solutions for the healthcare industry. Through its research products, executives from approximately 1,100 healthcare facilities and 1.4 million hospital-based healthcare professionals gain valuable insight and create safer environments for patients, increase clinical competencies of its workforce and facilitate a rapid transfer of the latest knowledge and technologies.
Sharon Hospital is a 78-bed acute care hospital located in the picturesque northwest corner of Connecticut. The hospital is in the process of completing construction of its new birthing center which features private birthing suites overlooking the beautiful surrounding hills.
Sharon Hospital’s new emergency department & MRI suite are now open. They feature the latest technology in a contemporary new facility with private rooms. Together, the expansion project enhances quality of care at Sharon Hospital; providing a more convenient, modern setting for patients and staff. Sharon Hospital offers residents of 17 towns in three states (CT, MA, NY) high quality healthcare combined with the warmth and personal care of a hospital that has a 98-year history of community service. Sharon Hospital is an Essent Healthcare facility and is licensed and accredited by many governmental and healthcare organizations, both regionally and nationally. |
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